Retail and hospitality

Retail and hospitality

Numerous vertical solutions for retail industry based on Microsoft Dynamics platform. These solutions support centrally managed retail business of any kind and scale - «food» and «non-food», restaurants of quick and full service, forecourts etc. both for one store or a chain.

The solution covers all retail business processes from POS operations to replenishment, bookkeeping and tax accounting and also provides comprehensive analysis of the activities.

Intelligence supply management and forecasting, including seasonality, historical data etc. helps improve customer service and maximize sales. Assortment management helps manage prices and goods placed in a specific store, region and so on.

The system centrally processes accurate and up-to-date information about the situation both in a specific store and in the whole chain while responding quickly to the changing business environment.

Solution LS Nav has been recognized by leading global companies such as IKEA, Hard Rock Café, Radisson Blu, Nike, Victoria’s Secret, Adidas, Puma, Caudalie and others.

Specialized solution for retail, restaurants and forecourt
Flexible and scalable solution
Optimization of costs and inventory
Integration with the in-store equipment
Multifunctional sales stimulation system
Developed on Microsoft Dynamics NAV platform
Mobile friendly
Ready for the cloud
Want to know more?
Then call: +38 044 490 22 20
or write: info@innoware.com

Functionality

POS
Supports many types of payment, split payments, discounts and special offers (promotions), automatic support for cross-selling items, item finder and serial number tracking.
Call-center
Supports order placement via call center, tracking of order, delivery and payments. Integration with dial office.
Inventory
Supports replenishment and allocation of goods between stocks and stores/restaurants, inventory and adjustment of left overs. Planning of assortment and purchase including sales history and other parameters.
Staff
Planning of staff working hours (schedules, shifts), and analysis of personnel utilization. Integration with access control systems and automated timesheets generation.
Goods
Convenient centralized assortment management, pricing for different sales channels (stores, retail chains and e-commerce).
Loyalty
Flexible adjustment of loyalty programs, various promotions and special offers based on customers’ segmentation, offering unique service.
Analytics
Tracking of actual sales, income and costs based on different criteria, tracking of sales KPI.
Synchronization
Flexible adjustments of transactions’ synchronization between stores and head office allows to receive actual sales, inventory and other data. The chain “head office – store – POS” is able to work independently, thus the customers can be served even if POS is offline.
Integration
Due to single management system Microsoft Dynamics NAV retail transactions are also available in other system’s modules, for example, in financial management with further reports generation.